We joined the Keyrenter family in 2018 and are proud to be part of such an outstanding organization. Aaron, Nate and the entire staff at Keyrenter are committed to the success of our business and to success in our personal lives. They have provided us with all the tools, training and support that is necessary for operating a prosperous business. Ann, Kelly and Trista are so helpful at keeping us focused and moving forward. They are always upbeat, positive and reassuring as we have moved through the on-boarding process to the opening of our doors for business. We’re very excited about what lies ahead. Thank you Dusty, Keyrenter has been everything you said it would be.
My wife and I purchased a franchise in 2017 and it was the best professional decision we’ve made. Aaron, Kelly, Nate, Dusty and the entire team were welcoming and extremely knowledgeable in all aspects of structuring our business. They supported us pre- and post- opening and have laid a foundation of processes, tools and methods that have allowed us to hit the ground running. We look forward to a long and prosperous relationship with Keyrenter!
Joining Keyrenter as a franchisee has been a great decision. This company has helped me grow tremendously in the short 6 months I have been a part of the Keyrenter family. The systems and support have elevated me personally and professionally. I had already been a property manager for four years and I was very reactive. There are a lot of pain points in property management and I went from hoping those things did not happen to having a solid plan for every pain point. I also have total access to people who have years of experience dealing with every possible outcome in this business. That support is huge!
We have rented with Keyrenter for a few years now. They are easy to work with and we can pay the rent online. You can also submit maintenance requests online and renew lease agreements online as well. They also check in and do inspections from time to time to make sure that everything is in working order and that the filters etc are being replaced . Maintenance is always quick to respond if there is an issue and we have had a couple after hours where we have needed someone to respond. They are always quick to send someone and get the problem fixed. While I’m not a fan of some of the fees on top of the regular rent that get charged to maintain the account etc, I understand they are there and can appreciate they are for good reason because on the rare occasion when issues do arise we are promptly taken care of and it makes it worth while.
If you have chance to work with this company do it. People here really care about their clients, tenants, employees, and every individual franchise owner. I’m going on five years of employment here and still love coming to work. Great team! Feels like home to me.
Great company to be a part of! We grew from zero to 315 units under management in 14 months, all thanks to the franchise HQ’s processes and systems, and their backend support that helped us focus on sales and operations!
Keyrenter Coastal Virginia has proven to be successful time and time again, which is why we are eager to expand in order to offer our services wherever we can.